FREE UPS Ground Shipping Details

Transit Time Map

JIVO offers Free UPS Ground Shipping on all website orders in the U.S.A. Orders typically process and ship within 24 hours of receipt or by the end of the next business day. This map shows average transit times from our warehouse facility to your destination. While not exact, and while we are not able to provide a guaranteed delivery date, this map helps our customers determine when they can expect to receive their package.

We do not presently offer an expedited shipping solution beyond UPS Ground, but are working to determine if this is possible.

UPS Ground shipping is not available for PO Boxes - a physical street address must be provided. If your package is received damaged it is important that this is reported to the freight carrier immediately in addition to notifying JIVO. In the event an incorrect address is supplied, or the carrier is unable to make delivery to the specified address, re-delivery charges may apply.

Special note: Custom Case orders (those that involve printed images supplied by the customer or selected from our gallery) are not shipped via UPS Ground. Additionally, because of the manual process associated with creating custom cases, only general delivery estimates can be provided.